Frequently Asked Questions
ORDERING PROCESS
How do I place an order on your website?
To place an order, browse our collection, select the desired items, choose size and color options, and click “Add to Cart”. Follow the checkout process, provide shipping details, and make the payment to complete your order.
Can I modify or cancel my order after placing it?
Unfortunately, once an order is confirmed, modifications or cancellations may not be possible. Please review your order carefully before finalizing the purchase.
Is there an order tracking option available?
Yes, you can track your order by logging into your account and navigating to the order history section. We also provide tracking details via email once your order is dispatched.
PAYMENTS
What payment methods do you accept?
We accept various payment methods, including credit/debit cards, net banking, UPI, and digital wallets. Cash on delivery (COD) is also available for eligible locations.
Is it safe to make online payments on your website?
Absolutely. We use secure payment gateways that encrypt your information to ensure a safe and confidential transaction.
SHIPPING
What are the shipping charges?
Shipping charges may vary based on your location and the selected shipping method. We offer free shipping on orders above a certain amount, which may be subject to change.
How long does it take for my order to be delivered?
Delivery times depend on your location and the chosen shipping method. Estimated delivery times will be provided during the checkout process.
Do you ship internationally?
Currently, we only ship within India. We are exploring options to expand our international shipping in the future.
RETURNS & EXCHANGES
Can I return or exchange a product if I am not satisfied?
A: Yes, we have a hassle-free return and exchange policy. Please check our Returns & Exchanges page for detailed instructions and eligibility criteria.
Are there any return shipping charges?
Return shipping charges may apply, depending on the reason for the return. Please refer to our Returns & Exchanges policy for more information.
PRODUCT INFORMATION
How can I find my size?
Refer to our size guide available on each product page to find the right size for you. If you have further questions, feel free to contact our customer support.
Are the colors of the products accurate on the website?
A: We make every effort to display accurate colors on our website. However, the actual colors may vary due to monitor settings. Please refer to product descriptions for additional details.
CUSTOMER SUPPORT
How can I contact customer support?
A: We make every effort to display accurate colors on our website. However, tYou can reach our customer support team through the “Contact Us” page on our website or via email and phone. Our customer support hours and contact details are provided on the website.he actual colors may vary due to monitor settings. Please refer to product descriptions for additional details.