Shipping Policy
Shipping Method
We offer standard shipping across India for all orders. Expedited shipping options may be available for select locations, with additional charges.
Shipping Charges
Standard shipping is free for orders above INR 2,999/-. For orders below the specified value, standard shipping charges apply. Expedited shipping charges will be communicated at the time of checkout.
Shipping Time
Orders are processed within 2-3 business days from the date of purchase. Standard shipping typically takes 3-7 business days for delivery, depending on the shipping address. Expedited shipping delivers within 1-3 business days, depending on the location.
Shipping Locations
We ship to most locations across India, including metro cities, towns, and remote areas. Customers can check the availability of shipping to their location by entering their pin code during checkout.
International Shipping
At present, we do not offer international shipping. We only ship within India.
Shipping Restrictions
We do not deliver to P.O. Box addresses. Customers must provide a valid residential or commercial address for delivery. Orders cannot be shipped to military addresses or restricted zones.
Shipping Holidays
Shipping may be delayed during national holidays, festivals, or unforeseen circumstances. Customers will be notified of any such delays.
Damaged or Lost Packages
In the event of a damaged or lost package, customers are advised to contact our customer support team immediately for assistance. We will initiate an investigation with the logistics partner and provide appropriate resolution to the customer.
Delivery Attempts
Our delivery partners will make multiple attempts to deliver the package in case the recipient is unavailable. After unsuccessful delivery attempts, the package may be returned to our warehouse. Customers will be notified accordingly.
Tracking Orders
Customers will receive a shipping confirmation email with a tracking number once the order is dispatched. Customers can track their orders using the provided tracking number through the logistics partner’s website.
Order Modifications
Customers can request modifications to shipping address or delivery instructions within a specified timeframe after placing the order. Once the order is processed for shipping, modifications may not be possible.
Delivery Partners
We partner with reputable logistics companies to ensure reliable and timely delivery of orders. Our delivery partner currently is Ship Rocket.
Contact Information
For any queries or assistance regarding shipping, customers can contact our customer support team through email, phone, or live chat during business hours.
Policy Updates
We reserve the right to update or modify our shipping policy at any time. Customers will be informed of any changes through our website or via email.
By placing an order on our website, customers agree to abide by the terms and conditions outlined in this shipping policy.